Safety First

BE SAFE AND HEALTHY

Izakaya Den F.A.Q.

Izakaya Den

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For Your Dining Experience:

  • If you have a fever, cough, shortness of breath, sore throat, or other symptoms, please stay home, we’ll be happy to reschedule your reservation.
  • Please wait for your entire party to arrive before entering the restaurant.
  • Upon arrival, guests will be asked a few basic health questions and given a non-contact temperature check.
  • We would encourage you to provide your name and contact information for everyone in your party for contact tracing purposes. (optional)
  • Please bring your own mask. Masks are required for all guests while entering, exiting and moving about the restaurant, unless seated at your table.
  • If you are conversing with guests from another party, masks are required, as is appropriate social distancing.
  • Tables are spaced out by 6 ft apart.
  • During this time, we kindly request credit card payment as we are unable to accept cash transactions.
  • All pens and check presenters will be sanitized before each use.
  • Because of Safe Distancing practice, no Sushi Bar seating will be available.

Additional Steps We’re Taking as a Team to Keep Everyone Safe:

  • We are following all state, county, city and company guidelines for sanitation for each phase of reopening.
  • All employees have wellness checks and temperature checks conducted daily before he/she begins work.
  • All staff have been trained in sanitation and safety standards and will wear masks and gloves, changed/cleaned hourly.
  • All products (including wine, sake, food) received is thoroughly cleaned as soon as it’s accepted into our building. All delivery drivers and vendors must wear masks.
  • We will operate at 50% capacity with up to 50 guests per dining window in compliance with current rules.
  • All tables for guests will be a minimum of 6 feet apart.
  • We will provide one time-use only paper menus, our menu will also be updated daily on our website.
  • Pens & check presenters will be sanitized before every use.
  • Condiments will no longer be set on the tables.
  • We will keep our doors and windows open as long as it is comfortable to maximize fresh air ventilation.
  • Bar and Sushi Bar seating has been suspended.
  • We have a designated Safety Manager for each service who is responsible for maintaining our supply of PPE, and monitoring staff and public adherence to safety measures.
  • We have increased our routine cleaning of all high contact surfaces.
  • Sanitation stations will be located in high contact areas of the restaurant.
  • Bathrooms will be sanitized every hour.
  • All our dishwashers and sanitizers meet CDC guidelines.
  • Signage has been added to our kitchen and dining room to encourage hand washing, prohibit handshaking or personal contact, and to practice social distancing.

Parking

  • We are sorry, we will not be offering valet service at this time.
  • There is 2-hour street parking in the neighborhood.
  • Our Parking Garage is also open for self-parking for $2.00 for 2 hours. Additional hours are $2.00 per hour.